Privacy Policy
Revised Date: 31st July, 2017
Vantaca, LLC (“Vantaca”) cares about online privacy and wants you to know how we collect, use and share and protect information about you and the choices you have regarding our use of your information. If you have any questions concerning this Privacy Policy, please email us at
support@vantaca.com. We may change or add to this Privacy Policy from time-to-time, so we encourage you to review it periodically. This Policy applies to anyone who uses, subscribes to, or license our goods and services, including any of our software made available as a software-as-a-service solution (collectively, referred to as the “Services”).
SCOPE
This Privacy Policy applies to the collection of personal information from users of the Services, including any updated and new products or services that may be offered in the future by Vantaca. It relates to information we collect from you, including personally identifying information (also referred to as "PII") and information that does not identify you personally. PII may include, for example, some or all of the following: your name, mailing address, email address, telephone number, mobile phone number, passwords, user name and password. This Privacy Policy is incorporated and a party of all our license agreements, including without limitation, our Beta Subscription License Agreement. By agreeing to any of our license agreements, you agree to our use and disclosure of your personal information as stated in this Privacy Policy. It also applies to any information that we may collect from our web site located at www.vantaca.com the “Site”)
INFORMATION COLLECTED AND USED BY VANTACA
When users sign up for an account, Vantaca collects user submitted information such as name, mailing address, telephone number and email address. Vantaca uses that information to authenticate users and to send notifications to users relating to, without limitation, the Services and other opportunities.
As is standard practice, Vantaca also logs non-personally-identifiable information, including IP address, profile information, aggregate user data, and browser type, from the Site. This data is used to improve the Site services, to analyze trends, to administer the Site, to track users' movements around the Site and to gather demographic information about our user base as a whole. Vantaca will not use the information collected to market directly to that user. User IP addresses are recorded for security and monitoring purposes.
In addition, Vantaca uses pixel tags - tiny graphic images - to tell us what parts of the Site have been visited or to measure the effectiveness of searches users perform on the Site. Pixel tags also enable us to send email messages in a format that users can read. And they tell us whether emails have been opened to assure that we are only sending messages that are of interest to our users.
Vantaca may also use a user’s email address to send updates, a newsletter or news regarding the Services. Vantaca may send email messages which use a "click-through URL" linked to content on the Site. When a user clicks one of these URLs, they pass through our web server before arriving at the destination web page. Vantaca may track this click-through data to help determine interest in particular topics and measure the effectiveness of our member communications. If you prefer not to be tracked simply avoid clicking the text or graphic links in the email. Users who no longer wish to receive promotional messages or updates may choose not to by opting-out. To opt-out, click on “unsubscribe” from the email (if available) or reply with the word “unsubscribe” in the subject line of the email. You can also forward the email to
support@vantaca.com with the same “unsubscribe” message. All notification emails and Vantaca newsletters also include the above instructions for opting-out of those communications in the future. Note that users who have opted-out of promotional messages or updates may still receive email messages from Vantaca where necessary to provide a Service you have requested or where necessary to inform you of critical information relating to your use of the Site.
We use the information that we collect to develop, deliver, and improve our products, Services, and other offerings. In cases where you use a mobile device to access the Site and use the Services, we may receive information about the location of your device. We may use this information to develop, deliver, and improve our products, Services, and other offerings.
USE OF COOKIES
Vantaca uses cookies to store users' preferences and to record session information, for purposes including: (i) to customize Site content based on browser type and user profile information; (ii) to help track usage to help us understand which parts of the Site are most popular, where our visitors are going, and how much time they spend there; (iii) to make usage of our Site even more rewarding as well as to study the effectiveness of our user communications, and (iv) to customize each visitor's experience and provide greater convenience.
The cookies may reflect de-identified demographic or other data linked to data you voluntarily have submitted to us, e.g., your email address. You may be able to configure your browser to accept or reject all or some cookies, or notify you when a cookie is set -- each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences -- however, you must enable cookies from Vantaca in order to use most functions on the Site.
LINKS
This Site may contain links to third party websites. Vantaca is not responsible for the privacy policies and/or practices on other sites. When linking to another site, a user should read the privacy policy stated on that site. Our Privacy Policy only governs information collected on the Site.
CORRECTING/UPDATING OR REMOVING INFORMATION
Vantaca users may modify or remove any of the information contained in their account profile at any time by logging into their account and accessing features such as Edit Profile and Account Settings.
SECURITY
Vantaca user accounts are secured by user-created passwords. Vantaca takes precautions to ensure that account information is kept private. Vantaca uses reasonable measures such as encryption to protect private information that is stored within our database against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction, and we restrict access to such private information to those employees who need access to perform their job functions, such as our member service personnel and technical staff. Among these measures, when you enter sensitive information on our order forms, we encrypt the transmission of that information using secure socket layer (SSL) technology, which creates an encrypted connection between you and our systems. Once we collect your credit card or debit card information, it is stored encrypted on restricted-access computers that are not directly accessible via the Internet. Please note that no method of electronic transmission or storage is 100% secure, however, and Vantaca cannot guarantee the security of user account information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of member information at any time. Users are urged to also take precautions to protect their personal data by changing passwords often using a combination of letters and numbers, and using a secure web browser. For any additional information about the security measures Vantaca uses on the Site, please contact us at support@vantaca.com.
SHARING AND DISCLOSURE OF INFORMATION VANTACA COLLECTS
Except as otherwise described in this Privacy Policy, Vantaca will not disclose personal information to any third party unless it believes that disclosure is necessary: (1) to conform to legal requirements or to respond to a subpoena, search warrant or other legal process received by Vantaca, whether or not a response is required by applicable law; (2) to enforce any of our license agreements or to protect our rights; (3) to protect the safety of members of the public and users of the Services. Vantaca reserves the right to transfer personal information to a successor in interest that acquires rights to that information as a result of the sale of Vantaca or substantially all of its assets to that successor in interest. Vantaca takes your privacy very seriously. Vantaca does not sell or rent your contact information to other marketers. To help us provide superior service, your personal information may be shared internally within Vantaca. We may also provide your personal information to companies that help us process information, deliver products to you, manage and enhance member data, provide member service, assess your interest in our products and services, or conduct member research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with Vantaca’s policies. Without such information being made available, it may be difficult for you to purchase products or Services, have products or Services delivered to you, receive member service, provide us feedback to improve our products and services, or access certain services, offers, and content on the Site.
SHARING OF PAYMENT INFORMATION
When you initially provide or update your payment information, we transmit it via an encrypted connection to our payment processor, Stripe. Stripe uses and processes your payment information in accordance with Stripe’s Privacy Policy. We don’t store your payment information, other than your zip code and country, which we require for billing and to comply with tax and other government regulations.
PRIVACY OF CHILDREN
We do not knowingly collect personally identifiable information from those under the age of thirteen (13). If you believe that we have inadvertently collected personally identifiable information from a person under thirteen (13), please contact us so that we can investigate and take any necessary remedial measures.
CHANGES IN OUR PRIVACY POLICY
From time to time Vantaca may make changes to its Privacy Policy. The most recent version of the Privacy Policy will be posted on the Site, with the "Revised Date" posted at the top of the Policy. If we make any material changes to our Privacy Policy or how we handle your personal information, you will know because the Revised Date of the Privacy Policy will change. If we make a significant or material change in the way we use your PII, we will post a more prominent notice (including, for certain services, email notification of Privacy Policy changes where possible) in advance of any such change for thirty (30) days where feasible. A user is bound by any changes to the Privacy Policy upon use of the Site after those changes have been posted.
CONTACTING US
If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at:
support@vantaca.com. Physical inquiries can be sent to the following address:
Vantaca, LLC
175 Langley Drive
Suite C3
Lawrenceville, GA 30046
DISPUTES
Any disputes regarding this Privacy Policy are subject to the terms in our Software License and Services Terms that reference this Privacy Policy and will be governed by the laws of the State of North Carolina, applicable to agreements made and performed there.
© 2017 Vantaca, LLC.